Replacement Service

After buying one of our games, did you find that one or more components are damaged or missing?

Send us an email to We are glad to help you.

If parts of your game have been damaged or lost over time, we will happily replace the parts in exchange for shipping costs.

For the following games, we are only responsible for distribution for our partners and therefore do not have any spare parts in stock. Please get in touch directly with the specified producing publisher, they can certainly help you.

Game's Up:

  • Maracaibo
  • Maracaibo: The Uprising
  • Pirates of Maracaibo

Nanox Games:

  • Cloud Age
  • Evenfall